This is best done on a Computer or on your Phone/Tablet's web browser
Visit Aeropost
Click on Go to My account or Log In
Click on “Forgot Password”
Country: Tortola, British Virgin Islands
Enter Your account number or email address(if you use the same email for multiple accounts, please enter your account number and not your email address)
Click I’m not a Robot
Click Forgot password
You will receive an email to the email address assigned to the account: in this email there will be a temporary password sent to you, this temp password is valid for 24 hours.
Click on Enter My account here
Country: Tortola, British Virgin Islands
Enter Your account number or email address(if you use the same email for multiple accounts, please enter your account number and not your email address)
Please type in the temporary password that was sent to you in this email, do not copy and paste as there is a space before and after that can be accidentally copied over
Click Sign In
Now that you have now entered your account
Click on Go to Profile
Click on the tiny pencil icon next to your password
Enter the Temporary Password we sent you as the current password
Please choose the new password you wish to have
Retype the new password to confirm
Click Accept
Your New Password is now set, please make sure you have saved the new password somewhere safe, if you have another account, please log out of the current account and follow the same steps to enter the other account(s)